Open and run the printer troubleshooter to diagnose and resolve any problems with the printer. The problems can be connected with the printer’s hardware or software. Use the HP Print and Scan Doctor tool if you have small problems with printing or scanning.
Steps For Opening Printer Troubleshooter Use the printer troubleshooter steps.
- Get your computer or phone with the HP Print and Scan Doctor.
- Use this application to solve problems with printing.
- Use this tool to solve scanning problems.
- Download and install the software on your computer.
- Run the application from the downloaded location and view the problems it shows.
- Fix the problems following the onscreen prompts.
- View the other applications available to solve your printer problems.
Diagnosis The Problem And Run The Printer Troubleshooter
There are many problems with your hardware or software related to a printer. You may have problems performing operations such as printing, scanning, establishing the wireless connection, and similar problems and then open the printer troubleshooter tool to help fix your problems.Tools are available to fix printer problems. If you have a Windows computer, your tools are different from the one you use if you have a Mac. Besides the troubleshooter tools, troubleshooting steps are also useful for solving the problems.Check the kind of problem you face and view the suggestions for opening the problem solver printer tool to fix it. If your printer shows an offline display or does not respond, the first step from your Mac is to reset the system for printing. The first step in troubleshooting is resetting.Fix the problem by resetting the printer. Turn on your printer if it is in sleep mode to reset your printer. To wake up your printer, press the Power switch. Load correct paper type on an input tray, install appropriate incoming cartridges in your slots and ensure that the printer control panel does not contain blinking error lights.Restart and not proceed until your printer is ready. Try to print and see whether the problem has been resolved. Then tap the Apple menu and tap Preferences for System. Click Print & Scan, Print & Fax and any displays of Printers & Scanners. Just type anywhere within the window of the Printers and tap Reset printing system.In the confirmation window, tap Reset. Type the name and password of the administrator and select OK to complete the reset process. After your printer has been restarted, you should not forget to add your printer to the list. Try to print and if the problem remains, other troubleshooting steps are available to solve the problem.The troubleshooting app for HP Print and Scan Doctor is not available on Mac. You can use the correct drivers and software on your devices instead of that tool to prevent the issue and then solve it by opening the printer troubleshooting.
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