Printer Issues

How to Troubleshoot Printer Stuck in Offline Status

by printerhelp

Troubleshoot Printer Stuck in Offline Status

Printer Offline Fix

Common Printer Issues

The trouble may be that the printers are not online. If you try to print something in the operating system of Windows and it doesn’t print. Unless you’re online, you won’t be able to print. You simply need to switch the printer on to your online printer and wait for the printer to change its position off-line to on-line for a few seconds.

Sadly, it’s not that easy to turn your printer offline to online. Even if the prints are connected to the PC and are activated, the printer may be offline. There are many reasons why Windows doesn’t detect the network or computer-linked printer and some of the problem solutions are discussed hereafter.

Power cycle devices

You first need to try and power the computer and printer cycle before getting deep into the tools and settings. This can often help solve the problem. The computer and the printer just need to be turned off. The printer can then be powered and waited for it to be connected back to the network. You must wait until the printer is finished in the start-up process if you use a USB cable to connect the printer.

When the printer is enabled, the computer can be switched on to see if the printer is still offline. If the printer remains in offline mode, you have to make sure that the printer is completely turned off and not saving power. The best thing you can do if you are uncertain is to unplug the printer fully and wait about 30 seconds to plug it again.

Use the Printer software

You may try to use the printer software provided. If you find that the printer is still displayed offline. These services can find the printer on the network and correct the difficulties of the printer offline. You can also download the software from the support website of your printer. For example, you can navigate to a support website using a Canon printer and type a model number to download the necessary software for your Canon printer to maintain or manage it. This applies to nearly every type of printer.

When running the software you can see the status of the printer connected to the computer and provide additional printer details such as the level of the tank ink, paper in the attempt, and so forth.

You can check the presence on your computer of printing software by selecting SettingsDevices, then Printers & Scanners if you are unsure. If you use Windows 10, the list of printers connected to your computer will be displayed. When the connected printer is managed by the software package, the App will be displayed. Click the printer, then click the Open Printer app button to reach Manage.

Printer Devices

Set Printer Online

Incorrect set up of settings may prevent you from using Printer Online sometimes, even if the printer is connected and online. In order to check this, you can open the printer queue through Control Panel Devices and Printers and double-click the printer. The printer displayed in the menu bar needs to be clicked and the printer must be unchecked.

Printer Offline

Printer Port Check

The problem could be with the configuration of the printer port if none of the above steps have worked. This is mostly applicable to an IP-address network printer. The probable cause of the problem is a change in printer IP address and port setup that still refers to the viewer printer IP address. You need to find the printer’s IP address if this is the case. You can do this by printing a printer’s network settings page.

You can enter the Control Panel after you have received the IP address, select Devices and Printers, then click on the printer to fix your problem. Make sure that you choose Properties of the printer and not the below button Properties. To reach the checked port, select the Ports tab and scroll back down. Select it and click Set Port. A dialog box is opened to let you know that you think the IP address of the printer is assigned.

Printer Properties

You can make sure that you find that a printer’s current IP address differs from the IP address listed here. You only have to update your IP address and it will all be all right. If you still have the problem, contact our advanced troubleshooting support team.

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Fix Printer Scan Problems

by printerhelp

How To Fix Printer Scanner Problems?

Printing, scanning and faxing are available on all-in-one printers. Problems can occur if the printer is not properly configured. Fixed printer problems Scan solutions can be found and your printer can be scanned based on the displayed error.

  • The Scan Issue checks Settings and connections leading to printers for troubleshooting scanning issues in the Printer.
  • Print to ensure that the error only occurs during scanning.
  • Analyze the printer’s network connectivity status.
  • Download the printer driver again and reinstall the printer software.
  • Check the acquirement settings for Windows Image.
  • Mute your computer firewall temporarily, as it can block your printer connection.
  • To solve the problem automatically use the Print and Scan Doctor tool available.
  • Clean ADF rollers and the printhead.

Effects to Eliminate Misrepresentations

In a scan analysis, print and scan the problem. You should connect the ethernet port to the router. Make sure the orange and green lights are bright on the router. If there are no consistent lights, restart printer and router to correct scanning problems with the printer.

Use the wall power outlet instead of the adapters. Shorten and shut down the computer all other applications that run on your computer. Turn the printer and computer on after a while. Hunt on the computer for your model printer name and double-click to login.

Many routers operate with a frequency of 2.4 and 5.0 GHz, but not all printers support this frequency range. To view the connection status and position your printer and desktop nearby, click the Network icon present in the toolbar. Place your printer and system near the router if the signal is incorrect.

Print and Scan Doctor free download. You can download the tool from the link. Click Set Fix from the displayed options. If there is no problem, a tick mark will appear, a tooled logo will appear when a problem has been fixed and if the test fails an exclamation mark.

The Windows Imaging Acquisition (WIA) is a computer-to-scanner support assistant. Sometimes scanning may fail when WIA is not enabled. Turn on the WIA in the local settings. The “Started” or “Automatic” status should be given. Change the settings when showing “Disabled.”

The Automatic Feeder Document (ADF) is some printer. The ADF can cause the scanner to function incorrectly if it is unclean or covered with remaining pieces of paper. To wipe the residues, use a clean, lint-free cloth and not to wipe the ADF using any water.

Firewall usage may block your printer’s network connectivity. The firewalls are designed to block your computer’s suspected network connections. It blocks your network of printers as well. To scan and correct printer problems, check firewall settings and temporarily block your firewall.

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HP Laserjet p2055dn duplex printing

by printerhelp

123 HP Laserjet p2055dn duplex printing

Duplex printing is made by configuring print settings on both sides of the paper for laserjet hp p2055dn printer. This printer automatically prints one single sheet of paper without the need for manual feeding on HP Laserjet p2055dn duplex.

Write Quick Steps to Windows Printer and Devices for the HP Laserjet P2055DN Duplex printer

  • Then right-click the icon of the printer.
  • Go to Properties of Printer and you will open a Print Settings window.
  • On top of the window, click Device Settings.
  • To the Duplex Unit, click on a dropdown menu.
  • Choose Installed and go to the General window tab.
  • Select Printing Shortcuts, press Preferences.
  • Click on the drop-down menu’ Yes, flip on Print on either side.’

Write HP Laserjet p2055dn Duplex Printing Detailed steps

  • Modify the settings of the printer you have successfully installed and setup for printing on HP Laserjet p2055dn Duplex Paper Printing.
  • On Windows, click on Devices and Printers. Right-click on the printer in the list displayed. Go to Printer property.
  • Click the Settings tab on the Properties window at the top.
  • To print on a 2-side option, click on the drop-down symbol next to the duplex unit. Choose Installed from the menu dropdown.
  • On the right top of the window, select the General tab. Go and click Preferences. Choose the Yes option from the downside menu and press Printing Shortcuts tab. Choose the Yes option.
  • Turn on the configured settings by choosing Apply and then click OK.
  • Print the following steps on both sides of the paper with a Mac computer. Go to the file section and click Print to open the document for printing. If you want to view the print job details, click Show Details.
  • In the Print dialog box, see the two-sided option. Select the checkbox right in front of the Display on both sides.
  • Select Layout and click Print under the Print options menu.
  • Select Paper Handling in the Print window and then click on Odd Only in the Pages to Print menu. If the printer has a rear loading tray, select Automatic. If you have a front-loading tray, choose reverse-select. Click Print. Click Print.
  • Reload the pages to the paper tray after you have finished printing on the page front of the paper. Flip the paper sheet so that if you want a library-like reading, the printed side will look down. Flip across the page to face up on the printed side. Connect with our technology experts if you need more solutions for the HP Laserjet p2055dn duplex printing.
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Fix Printer Driver Automatically

by printerhelp

If you have a problem with the printer driver, you may not be able to access the printer from your computer, you have to fix the printer driver automatically. The driver problem may be caused by improper settings, incompatibility, incorrect registry or malware. If the driver is not updated, your operating system may have an error.

Quick Guide to Fixing Printer Driver Issues

  • Automatic open the Devices and Printers folder on your computer.
  • Locate the printer driver and remove it.
  • Click Start and open the Devices Manager folder on your Windows.
  • Open the folder Printers, right-click the name of the print driver and choose the update driver option. Perform the following step to resolve driver problems.
  • Search for’ Services,’ and double-click the option Print Spooler. Type in the search box the percent WINDIR% system32poolprinters and select the driver file folder. Delete all files. Delete all files.
  • Select the Services list Print Spooler and select the Start option.
  • Ensure that the startup type is automatically set and click OK. Problems are automatically detected and fixed.
Driver unavailable for Windows 10

Detailed instructions for fixing the printer driver issues Make sure the printer-computer connection is correct

Automatically power up your printer and wait until there’s no noise. Check if the network is stable if you have connected it via a wireless network.

Remove the cable from printer and computer if you have a USB connection. If damaged or worn out, replace it. Try restarting the printer and your computer, then try printing. If the problem persists, set Windows to automatically fix the printer driver.

Look for’ Change the Device Settings Control Panel ‘ option on your Windows and select the’ Change the Device Settings Control Panel’ from the results list for the Device Settings window.

Choose the’ Yes’ option (recommended) and click the’ Save Changes ‘ tab.

Search the’ check’ on your windows and click the Control Panel in the results list to install the printer driver with the Add Printer wizard. Select the option View devices and Printers and select the option’ Add a printer.’

In the next window, select the name of the printer and then select Next tab. If the printer is not listed, then click on’ The printer that I want is not listed,’ then the option’ Add a local printer or a manual settings network printer.’ If you have a connected USB printer, click Next and select a port. Click again on the Next tab, select Windows Update.

Wait until the update is finished. In the Add Printer window, choose’ Add a printer using TCP / IP address or hostname,’ and click Next. Click on the drop-down list of device type and select the Autodetect option. Provide the IP address of the printer. Now wait until the computer detects and connects the printer to it.

Run a troubleshooter to automatically fix the problem. Open the folder Devices and Printers and locate the name of the printer. Right-click the icon of the printer and choose Troubleshoot option. Continue to follow the instructions until the problem solving has been fixed. If the problem remains, remove all files from the print spooler by following the steps below.

Search for “Services” and give the Print Spooler option a double-click. Click Stop, then choose OK. Type% WINDIR system32spoolprinters in the search box. Open the folder for the driver file and remove all the files. In the Services list, locate Print spooler and select the Start option. Set the Automatic startup type and click OK. Driver problems are detected and the driver is automatically fixed.

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How To Troubleshoot My Printer Problem

HP has developed several tools to diagnose my printer problem and provide appropriate instructions for resolving issues if any detected. There are even automated tools that can automatically fix the issues. Some of such tools are HP Print and Scan Doctor tool, HP Support Assistant. HP Toolbox, etc.

How to Diagnose and Fix Printer Problems

  • Download and install the HP Print and Scan Doctor tool on your computer (Windows only).
  • Open the tool, select the printer’s name, and then click Fix Printing.
  • Carry out the prompts appearing on the screen to resolve the issue. The instruction for using the HP Support Assistant is given below.
  • Open the HP Support Assistant and add the printer to the list of devices.
  • Click the printer icon to view the troubleshooting tools. The other diagnostic tool is HP toolbox. The tool gets installed along with the printer driver.
  • Open the HP toolbox to open the HP Printer Assistant window.
  • Click Tools and select the Advanced Settings option if you have an HP LaserJet printer.
  • Click the appropriate tab to explore various options.
diagnose my printer problem

How to use diagnosing tools for detecting and resolving printer issues

HP has developed the HP Print and Scan Doctor tool which can automatically diagnose my printer problem and fix the printer issues. Download and install the software tool on your Windows computer. Select the printer’s name in the list, and then click Next. If your printer is not listed, click the My product is not listed option.

If there is any connection issue, select your connection type and follow the on-screen instructions. Click Retry. Open the software and click Start. Select the printer’s name and follow the instructions on the software. Click Retry. Now click the Fix Printing or Fix Scanning option.

The software will now display the test results. A green checkmark indicates that the printer has passed the test, a wrench icon shows that an issue has been found and repaired. An exclamation point shows that the printer has failed the test, and needs the action of the user. If you see an ‘X’ mark, do according to the prompts displayed on the screen to fix the issue.

HP Support Assistant is another software that can maintain the printer and troubleshoot any issues. You can read all important messages, access product specifications, and get other details about the printer, besides troubleshooting. Search for HP on your Windows and then select the HP Support Assistant from the list of results displayed. If the software is not available, download it from the manufacturer’s website. The software can be downloaded even on non-HP printers.

Open the software once the installation is complete and add the printer to the list of devices. Now click the printer’s photo displayed on the software to access various troubleshooting tools. Select a tool depending on the printer issue and proceed with troubleshooting.

HP toolbox is an efficient troubleshooting software which comes along with the full feature driver of the printer. Click on HP Solution Center. If you have a LaserJet printer, click Tools and then select Advanced Settings in the HP Printer Assistant window that opens.

If you have an inkjet printer, click the Print and Scan tab and select the Maintain your Printer option in the HP Printer Assistant window. If you have HP Solution Center, click the Printer Toolbox under the Tools menu, which helps to diagnose my printer problem.

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Fix Windows 10 Printer Issues With Printer Troubleshooter

The Windows 10 pc printer troubleshooter is available in PC settings. You can also access this option from the Start menu’s Devices and Printers settings. You can also use the tool to fix most printer-related problems using Windows 10.

Connectivity problems can be overcome easily with this tool

  • In your Windows 10 computer, your printer and your computer must be linked together before you begin.
  • Make sure your computer has the latest printer driver installed.
  • Open your computer’s control panel.
  • Select Devices and Printers and select from the list your printer model.
  • Right-click the printer and choose Troubleshooting.
  • If your printer is not listed, press the sign Plus and add your printer to the list.
  • Once you’ve added the printer to the list, you can do some basic troubleshooting to resolve some simple problems.
  • This tool can solve most connectivity problems.

Detailed steps Use of Windows 10 PC

Start Menu Open Windows 10 PC Printer Windows 10 PC Troubleshooter. Fix the connection problem on your printer when connected through a wireless network. Select Device Manager-> Printers. Now you can find your printer, right-click and choose Driver Update.

Additional advanced troubleshooting to overcome some major issues. To access the Services list, select Printer Spooler and choose Stop. Confirm the action by clicking OK. Get to the search bar and type system32spoolprinters in the WINDIR percentage.

Select the result list folder and delete all the folder files. Now open Services and select Print Spooler. Get the Startup Type list and make sure Automatic is in the list and select OK. The troubleshooter checks and corrects the list of the most recent printer drivers. Use this tool to solve connectivity and printer spooler problems. You can solve most problems without user intervention.

Most printing problems can be overcome by the Windows Printer Troubleshooter. This tool can also be used to identify and solve the most connectivity issues. This can also help you to overcome the problem of the printer and the problem solver windows 10 pc.

However, this tool is for Windows users only. It is equally reliable in comparison with the HP Print and Scan Doctor. This tool is very useful for the first time because it is concise and enables you to solve most printer problems.

It’s very simple to use the Windows 10 Printer Troubleshooter. It includes an integrated software that scans the connection between your computer and your printer. This also encourages you to do simple operations with guided instructions to overcome Windows 10 pc printer troubleshooter printing problems.

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Troubleshoot PDF File Printing Problems

PDF Printing Problems

If the printer doesn’t print a document, the first thing to do is to double-check whether the connections function properly. So, you should unplug the printer cable from the USB hub and plug it directly on the USB port of your computer before troubleshooting problems related to PDF files. Turn the printer off and reboot it 30 seconds later to retry printing of the PDF file.

Besides, make sure that the driver and software of the printer are current. If not, download the latest printer and Adobe website updates and restore the PC afterward. If, despite trying the above steps, you can not print a PDF document, please follow the steps below to fix the problems with PDF printing.

Print as an image

If a pdf file is corrupted or has corrupted contents such as font or image that Acrobat has not processed during printing. This can happen. Indeed, it can be corrupted if PDFs are converted from other document files. However, by sending the print work as an image to the printer, you can overcome this in the software. Follow the steps below to do so.

  • Click Advanced. Please note that the position of the Advanced button on Adobe Acrobat varies with the Adobe Reader and select PDF file.
Advanced Printing Options

Put a tick mark next to Print as an image under the Advanced Print Setup dialog box. If you use Adobe Reader, see the option in the left-hand side of the advanced print configuration. However, you can view that option in the Settings headed to the top of the advanced print settings dialog, if you are printing the PDF file via Adobe Acrobat.

Print As Image
  • When Print as Image is selected, click OK to close the dialog box and confirm printing again.

Convert PDF Files Re-Create

The pdf file from the source file if it is not possible to print as images. Open the source file of a page layout or text-processing program in your respective software program.

  • Click on Print and save it in system pdf format from your toolbar or menu bar Filter.
  • To retry printing, open a new PDF file.

If you still have problems with the printer or need help with any other problems, contact tech support professionals on Windows or any other operating systems to resolve problems with the printer.

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How do I fix connectivity errors for LAN Printer on Windows?

Printer Problems In Windows

LAN Printer Connectivity

To resume productivity printing, try both problem solving steps in the bottom to print again if you can’t print from a network printer or connected printer using Ethernet cables. First, as explained, eliminate the probability of two causes.

If a printer is frozen, not connected or disconnected

The active network connection is marked with Crosscheck on the printer and green light behind it. If a printer in the local network is shared by physical cables with a different PC, it must be first and foremost operating on a Windows server screen. If it remains unreactive or frozen, reboot the printer to turn it on the network.

The PC not Connected to LAN

How To Fix A Printer That Wont Print

Enable Network Discovery

The Add Printer wizard shows in Devices and Printers only when the computer is connected with the LAN network. If you are trying to print on an office PC, check to see whether the cable link between the PC and the Ethernet port of the printer is connected to LAN. When you try to print from a remote network, you can make sure that a VPN connection between a remote PC and the system is established.

Enable Network Discovery

This Windows network setting influences whether the server PC finds other system or whether other PCs or devices can find the server PC in the Windows network. But a remote user can not find the available printers in their network if Network Discovery is deactivated. Click Start on desktop and enter the Network and Share Center to open it to allow it in Windows. When the Control Panel window is opened, click the Modify Advanced Sharing Settings top left and expand the Current profile. Choose Turn Network Discovery and click Save Changes on Windows prompts under the heading Network profile.

In the same way, file sharing and printer sharing are enabled on the printer server so that other PCs can access the server-based printer drivers installed. To do so, activate the Network and Sharing Center file and printer sharing, and click Save Changes immediately. No one else can connect to or view server printers, including LAN printers, unless the feature is enabled.

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Troubleshoot Network Printer Offline Error on Windows 7

Network Printer Offline Error

Network Printers installed on Windows 7 are seen to be offline even though some other network devices can access the printer. The reason for this off-line printer problem relates to the status of the enabled Simple Network Management Protocol (SNMP). In order to find out if a device has any problem, SNMP monitors and receives information from network appliances like routers, printers, servers, etc.

Most network devices are supported by SNMP and provide answers for queries with the relevant query information. However, this particular protocol is not used by all network devices to communicate and connect. If your printer does not run SNMP, but other users do send a printer query over the protocol, the status of the network printer will appear offline.

The network printer in Windows 7 is easy to fix or workaround. In layman terms, the protocol needs to be disabled to bypass it and to set the network printer status. To make the printer offline fix, follow the steps below.

Printer Offline Fix
  • Select Properties
  • Click and Select Port option
  • Under that Deselecting the SIMP status checkbox is turned on within the new window

However, if you can find no options, you must have installed a printing printer with a setup file in Windows 7, not over a TCP / IP port. Select the configuration port option. In this section, the SIMP is the most important option. Follow the following steps on every network computer, if you do not share it from a server system, to add the printer to that port in each of them.

How To Turn Printer Online
  • Right-click on the Devices and Printer printer icon and
  • Select Properties Click on the option starting with Add Port Double-click on Standard TCP / IP Port
  • In the wizard that appears afterwards, click Next Key on the IP address and proceed to setup.
  • Select the Generic Network Card and select Next Click
  • Finish Click Ports
  • Double-check dialog box.
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Troubleshoot Memory Not Sufficient Error Related to Printers

Common Printer Issues

A error message appears when trying to print out on Windows XP indicating that the memory is not sufficient. It may occur before another file error is missing, so that it can locate and reinstall the printer problems on Windows PC. It can be as nervous as finding and have to find an offline print fix for Windows.

Submit print jobs from a different program Reboot the system

If an error indicates that a printing job is outstanding, cancel or remove the printing file initiated by the spooler.

  • To open the Notepad from the Start Menu, push the Windows button.
  • Enter a short phrase on the file and press Ctrl and P to run a test printout simultaneously.
  • If the text is printed successfully, the file you attempted to print earlier will probably be corrupted or the PC does not have the hard drive space to process the spool file.

If the printer is connected to a parallel cable, use the steps indicated below to connect it to the USB port of the computer.

Uninstall printer software

Disconnect the parallel cable of the printer and Reinstall Bundled Printing Software Connect your power cord to the PC and then Connect to the printer

Check if Memory is available for minimum system requirements

If Windows prompts, connect your software to the PC with the USB Cable you also have to check whether the available system corresponds to that of the PC. First, in Task Manager, check the currently used memory, and then doubling whether the PC meets the amount required.

  • To simultaneously open the Task Manager, press the Ctrl, ALT and Delete keys.
  • Go to the Performance tab and check the printer’s memory.

Check whether the printer user manual or label has mentioned the RAM and if that corresponds to the necessary printing storage memory.

If all these methods do not work on troubleshooting problems with the printer, then the hard disk space for printing has to be managed and modified. Contact our technology support team for more information or if you need an offline printing fix..

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