The printer error message not connected to it and Refreshing the printer in the printer control panel shows a lazy network issue between the printer and the computer. Follow the simple steps below to find out why my printer does not say a connected problem.
The connectivity issue on the printer can be resolved by downloading HP Print and Scan from the web.
Troubleshooting steps
- Select your printer model and follow HP Print and Scan Doctor instructions.
- Place the printer close to the network of routers so that the printer has a network range.
- Check your router channel for other networks and minimize network traffic.
- Touch your printer control panel Wireless icon and click Setup option.
- Choose the Print Configuration page option. Review the Print Settings page.
- Disconnect the Ethernet cable and restore the printer / computer link.
- Open a paper or photo and try to print a sample page.
Detailed Instructions to Fix the Connectivity Error
The HP Print and Scan Doctor download from the Web. In The Printer It can automatically diagnose and resolve your printer problem. Open a Print and Scan Physician and select from the list shown your printer model. Follow the instructions to fix why my printer does not say it is connected. Take a sample page to print.
Place your printer nearer to your router, as the Wi-Fi connection may be weak. Make sure the printer is within the network range of the router. Close to the router can increase signal strength by placing the printer. Incorrect network connectivity could cause these problems and prevent your printer from printing.
Wi-Fi signals can be disturbed by multiple local networks using the same channel. Examine the local networks using the same channel and change it via router settings to different router channels. Go to the Setup menu and click the Configuration Page in Print Network. Try to print any document and the next step if the error “why does my printer say it isn’t connected” persists.
Try to restore your printer’s factory settings. Turn Off the printer can remove the printer’s power cable. Wait for 30 seconds and restore the connection. Connect the power cord to the wall socket. Press the Turn On button and the Resume button for 15-20 seconds at the same time.
When you press both buttons simultaneously, the icon with the symbol Attention starts glowing. Release the buttons Turn on and resume, and you will notice glowing attention and ready light. It shows that the printer restores the initial settings in the factory. Try to print a sample page after a while.
Computer, router and printer restart. Disconnect from the router the power cable. Switch off your printer and remove cables from Ethernet. Finish on your computer all running applications and turn off the computer. Now connect the power cable again to the router and wait until the connected status is displayed.
Switch Computer and printer to your computer. Some compulsory drivers may be incorrectly installed. Uninstall your printer drivers using the Windows Features and Programs program uninstall. Install the latest version of your web printer drivers and software. Choose a photo or document, try to print a test page and find out fully why my printer does not say connected errors.